Returns & Exchanges
At Elliosa, we are committed to your peak performance and offer a 30-day window to return or exchange your high-performance athletic gear if it doesn't meet your expectations. Items must be in their original, unwashed condition with all performance tags attached to qualify for a full refund.
Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging and affix the pre-paid shipping label provided via email.
Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.
Quality Inspection & Refund
Once our team verifies the condition of your gear, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing