Frequently Asked Questions
Everything you need to know about your Elliosa gear.
How do I know which size to order for my athletic wear?
We provide a detailed size guide on every product page. Since our high-performance fabrics offer varying levels of compression, we recommend measuring yourself and comparing it to our chart for the perfect fit.
What is the expected shipping time for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your gear for an upcoming event or race.
Can I return or exchange my sports gear if it doesn't fit?
Yes, we offer a 30-day return and exchange policy. Items must be in their original condition, unworn, and with all tags attached. Please note that for hygiene reasons, some items like water bottles and undergarments are final sale.
Are Elliosa products suitable for high-intensity training?
Absolutely. Our apparel is engineered with moisture-wicking technology and reinforced stitching specifically designed to withstand rigorous HIIT, cross-training, and endurance sports.
How should I care for my technical fabrics to ensure longevity?
To maintain the elasticity and sweat-wicking properties of your gear, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using fabric softeners or bleach.
Do you offer international shipping?
Yes, Elliosa ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.